Acceptable Use Policy

1. Fraud, deception and signatures

Do not use AppliFlo to:

• sign for someone else, forge a signature, or trick anyone into signing;
• impersonate a person, company, government agency or AppliFlo;
• send phishing messages, or documents designed to collect passwords, payment details or identity documents under false pretences;
• prepare or lodge false or misleading information in an application to a government agency, such as a visa, tax or benefits application;
• back-date, alter or tamper with signed documents or audit trails; or
• e-sign a document that the law or the receiving agency requires to be signed in ink or in front of a witness, while presenting it as validly signed.

2. Spam and sending

• Only send documents to people who expect them or have a genuine business relationship with you.
• Do not send bulk unsolicited messages or buy recipient lists. Do not use AppliFlo emails for marketing.
• Follow anti-spam laws, such as the Australian Spam Act 2003 and the US CAN-SPAM Act.
• Do not try to get around sending limits, approval checks or bot checks.

3. Data you upload

• Only upload personal information you have a lawful right to use, and that you need for the document.
• Do not use the Service for unlawful surveillance, profiling, or discrimination against anyone.
• Do not upload malware or files designed to exploit software.
• Do not upload content that is illegal, or that infringes someone else’s intellectual property or privacy.
• Do not upload child sexual abuse material. We report it to the authorities.

4. The platform

• Do not probe, scan or test the security of the Service, except under our Responsible Disclosure policy.
• Do not overload, disrupt or reverse-engineer the Service, or scrape it beyond normal API use.
• Do not share accounts or resell access without our written permission.
• Do not build a competing product using the Service or its Output.
• Do not use AI agents, scripts or automation in ways that bypass limits or act without the authority of the account owner.

5. Regulated professions

If you are a registered migration agent, lawyer, tax agent or accountant, use AppliFlo consistently with your professional obligations. In particular, those obligations cover client consent before entering client information into AI tools, supervising Output, and keeping records.

6. What happens if this policy is broken

We may remove content, pause sending, revoke API keys, suspend or close accounts, and report illegal activity to the authorities, as described in section 9 of the Terms. Where reasonable, we will tell you first and help you fix the issue.

7. Report abuse

Received a suspicious document from AppliFlo? Don’t sign it. Forward the email to abuse@appliflo.com. We review reports every business day.